Services offered

Services

Do more, charge less, be upfront about everything.

Whether you need a reliable tech partner for the long haul or a hand with a one-time project, every service runs on that same rule.

โœ“ Free consultation on every service

Managed Services

Ongoing support for businesses that want their own IT department, minus the price tag. It’s just me, and I actually know your systems.

Currently at capacity: Managed services are full right now. Join the waitlist and I’ll reach out as soon as a spot opens.

Join Waitlist
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Managed Network Services

Monthly

Ongoing management, monitoring, and maintenance of your whole network, so you can run your business instead of worrying about the internet going down.

What’s included
  • Network health monitoring and performance tracking
  • Router, switch, and access point management
  • Firmware updates and security patching
  • Troubleshooting and issue resolution
  • Configuration changes as your business grows
  • Regular check-ins and reporting

Best for: Retail shops, offices, restaurants, and anywhere downtime means lost revenue.

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Managed Microsoft 365

Monthly

Full management of your Microsoft 365 environment, so email, accounts, and business tools just work.

What’s included
  • User account creation, management, and offboarding
  • Email setup and troubleshooting
  • Security settings and policy management
  • License management and optimization
  • Ongoing support for Microsoft 365 issues

Best for: Businesses on Microsoft 365 without a dedicated IT person handling the admin side.

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Managed Security Cameras

Monthly

Ongoing management of your camera system, so you always have eyes on your business and the recordings to back it up.

What’s included
  • Camera health monitoring and alerts
  • Recording management and storage optimization
  • Firmware updates and system maintenance
  • Remote access so you can check cameras from anywhere
  • Troubleshooting and hardware replacement coordination

Best for: Retail stores, warehouses, and offices that need reliable surveillance without babysitting it.

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Managed VoIP Phones

Monthly

Ongoing support for your business phone system, so calls stay clear, lines stay up, and your team stays connected.

What’s included
  • Phone system monitoring and maintenance
  • Extension setup, changes, and user management
  • Call routing and auto-attendant configuration
  • Firmware updates and system health checks
  • Troubleshooting call quality and connectivity

Best for: Businesses on (or switching to) VoIP systems like UniFi Talk, where phone reliability matters.

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Managed Backup & Storage

Monthly

Your Synology NAS set up and managed, so your data is backed up, protected, and accessible without you thinking about it.

What’s included
  • NAS setup, configuration, and optimization
  • Automated backup scheduling and monitoring
  • Storage health monitoring and alerts
  • User access and permissions management
  • Recovery support when you need to restore files

Best for: Any business with data it can’t afford to lose.

One-Time & Project Services

Not everything needs a monthly plan. You call, I fix it or set it up, and you’re on your way. No strings attached.

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Network Setup & Infrastructure

Full network design and installation from the ground up, or upgrades to what you already have.

What’s included
  • Network planning and design tailored to your space
  • Router, switch, and access point installation
  • Ubiquiti/UniFi ecosystem setup
  • Custom Ethernet cable fabrication and runs
  • Wi-Fi coverage optimization
  • Firewall and security configuration
  • Documentation of your network for future reference

Best for: New businesses, anyone upgrading from consumer gear, or anyone tired of dead zones.

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POS Setup & Troubleshooting

Specialty

NCR terminals and retail hardware set up, fixed, and running fast, because every minute your register is down costs you money.

What’s included
  • NCR terminal installation and configuration
  • POS hardware troubleshooting and repair
  • Receipt printers, scanners, cash drawers, and payment terminals
  • Software configuration and updates
  • Zebra TC scanner setup for inventory
  • Integration with your existing network

Best for: Retail stores and restaurants, especially if your current support takes days to call back.

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Camera Installation

A security camera system planned, installed, and configured for your space.

What’s included
  • Site assessment and camera placement planning
  • Camera installation and mounting
  • NVR/recording system setup
  • Remote viewing on your phone or computer
  • UniFi Protect, Amcrest, and similar systems

Best for: First-time camera setups, outdated systems, or switching to a more reliable platform.

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VoIP Phone Installation

Ditch the old landline for a modern, flexible business phone system.

What’s included
  • Phone system design and planning
  • Hardware installation and desk phone setup
  • Extension and user configuration
  • Auto-attendant and call routing
  • Porting existing numbers (if applicable)

Best for: Businesses modernizing their phones, cutting costs, or setting up a professional line for the first time.

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Custom Software (Python)

Desktop apps built to do exactly what you need, with no monthly subscription. You buy it, and you own it.

What’s included
  • Consultation to understand exactly what you need
  • Custom application design and development
  • Testing and refinement based on your feedback
  • A finished product you own outright
  • Help getting it running on your machines

Best for: Replacing bloated subscription apps or legacy software that’s no longer supported.

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PC Troubleshooting & Repair

General computer repair for when things just aren’t working right.

What’s included
  • Hardware and software diagnosis
  • Virus and malware removal
  • OS reinstallation and factory resets
  • Hardware upgrades (RAM, storage, etc.)
  • Performance optimization and cleanup
  • Printer setup and troubleshooting
  • Data recovery assistance

Best for: Slow computers, printer trouble, viruses, or “it just stopped working.”

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Cybersecurity Investigation

When something feels off, like hacked accounts or strange computer behavior, I dig in and track down the root cause.

What’s included
  • Full system investigation and threat analysis
  • Malware, spyware, and remote access tool detection
  • Finding how and when a breach happened
  • Cleanup and securing after a breach
  • Recommendations to prevent future incidents
  • A plain-English explanation of what happened

Best for: Anyone who suspects a compromise. I once found a hidden screen-sharing program that had been secretly monitoring a customer for four and a half years.

Remote Support

Don’t need someone on-site? I can help from anywhere, with no travel time and no waiting for a tech to show up.

Fix software issues
Manage network devices
Microsoft 365 accounts
Monitor systems & backups
Investigate security concerns
Install & configure software
Screen-share walkthroughs
Managed services, remotely

How it works

You reach out, we connect remotely, and I get to work. Most issues get solved without me setting foot in your building, which means faster turnaround and lower cost for you.

Best for quick fixes, clients outside the local area, or anyone who’d rather not wait around for an appointment.

Not sure what you need?

That’s completely fine. Most people don’t, and that’s exactly why I’m here. Tell me what’s going on or what you’re trying to do, and I’ll give you an honest assessment: what I think you need, what it involves, and a clear picture of the cost before any work begins.

If it’s not something I handle, I’ll tell you that too and point you in the right direction.

Get a Free Consultation