About

About JP&S Tech

Hey, I’m John.

JP&S Tech is a one-person IT shop, and I’m that person. When you work with JP&S Tech, you work with me: no call center, no ticket queue, no rotating techs who’ve never seen your setup.

I’ve been taking computers apart and figuring out how they work since I was a kid. My first jobs were in retail, and while everyone else saw shelves and registers, I saw the systems behind them: the POS terminals, the phones, the wireless network, the scanners tracking inventory. I wanted to understand all of it, so I taught myself.

The moment I knew this was my path came when a friend’s register went down mid-business day. He was losing sales and couldn’t get answers from the software company. I dug in, found the problem, and had him running again before their support team ever called back.

I started JP&S Tech in 2024 after seeing too many small businesses pay big-company prices for basic support. My goal is simple: real IT help at a fair price, from someone who actually knows your business.

How I Work

The same rules on every job, big or small.

1

Straight answers

If something isn’t in my wheelhouse, I’ll tell you and point you to someone who can help. I won’t sell you something you don’t need.

2

Fair, upfront pricing

What I quote is what you pay. No surprise invoices, no hidden fees, no prepaid blocks of hours.

3

You own your stuff

The software I build runs on your machines and belongs to you. No forced subscriptions, no cloud lock-in.

4

Root causes, not band-aids

I fix the actual problem so it stays fixed.

What I Do

If it plugs in or connects to a network, I can probably help.

๐Ÿ“ก Networking

Design, setup, and management, specializing in Ubiquiti UniFi gateways, switches, and Wi-Fi.

๐Ÿงพ POS & Retail IT

NCR terminals, Zebra scanners, and the retail hardware that keeps your registers running.

โœ‰๏ธ Microsoft 365

Email, user accounts, and day-to-day administration.

โ˜Ž๏ธ Phones

UniFi Talk and other VoIP systems.

๐Ÿ“น Security Cameras

UniFi Protect and Amcrest installation and setup.

๐Ÿ’ป Custom Software

Python applications that replace overpriced subscription tools. You buy it once, and it’s yours.

๐Ÿ”’ Security Investigations

Tracking down compromises and cleaning them up properly.

๐Ÿ–ฅ๏ธ Remote Support

Fast help without waiting for an on-site visit.

๐Ÿ› ๏ธ Everything Else

PCs, printers, Synology NAS, backups, Windows/Linux/Mac, and custom Ethernet cabling.

Training & Certifications

Self-taught, backed by ongoing coursework through the Cisco Networking Academy.

Engaging Stakeholders for SuccessOct 2025
Introduction to CybersecuritySep 2025
Computer Hardware BasicsSep 2025
Operating Systems BasicsSep 2025
IT Customer Support BasicsSep 2025
NDG Linux UnhatchedJul 2024
Get ConnectedJun 2024

Small by Design

I keep JP&S Tech small on purpose, so every client gets my full attention. If you want a tech who knows your setup and picks up when you call, let’s talk.

Get in Touch