Introduction

JP&S Tech, Retail & Cloud Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit jps-hq.com.

Information We Collect

Information you provide

When you use a form on our website (Contact, Join Waitlist, Payment Link Request, or Leave a Review), we may collect:

• Your name
• Your email address
• Your phone number (if provided)
• Invoice or payment details you include in a payment link request
• Review content and rating, if you leave a review
• Anything else you include in your message

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• Your IP address
• Browser type and version
• Operating system
• Pages visited and time spent on the site
• Referring website (how you found us)

This is collected through cookies, server logs, and similar technologies. See “Cookies” below for details.

How We Use Your Information

• To respond to inquiries and service requests submitted through our forms
• To send invoices and payment links you’ve requested
• To provide, maintain, and improve our website
• To protect the website from spam, abuse, and unauthorized login attempts
• To communicate with you about our services
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. Period.

Cookies

Our website may use cookies (small text files stored on your device) to improve your browsing experience, including:

• Essential cookies needed for the website to work and stay secure
• Analytics cookies that help us understand how visitors use the site

You can control cookies through your browser settings. Disabling them may affect how parts of the site work.

Third-Party Services

Our website uses or links to the following third-party services:

• Cloudflare: provides DNS, security, and bot protection. All traffic to our site passes through Cloudflare, which processes information such as your IP address to protect the site.
• WordPress: our website platform
• WPForms: processes our website forms
• Google (Gmail/SMTP): delivers form submissions by email
• Zoho Mail: our business email provider
• Square: processes payments. When you pay through a Square link, your payment details are handled by Square and never stored by us.
• Site Reviews: stores reviews submitted on our site
• eBay: when you click a link to our eBay store, you’re taken to eBay, which is governed by its own privacy policy

These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites or services.

Website Hosting

Our website is hosted on our own equipment rather than a third-party hosting company. Information submitted through the site is stored on our own servers, and access is restricted to JP&S Tech.

Data Retention

We keep personal information only as long as needed to respond to you and provide the services you’ve requested. We don’t store it longer than reasonably necessary for business purposes or as required by law. Security logs, such as records of failed login attempts, are kept only as long as needed to protect the site.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction, including encrypted (HTTPS) connections, bot protection, and login attempt limits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you
• Correction: request that we correct inaccurate information
• Deletion: request that we delete your personal information
• Opt-out: opt out of any marketing communications from us

To exercise any of these rights, contact us using the information below.

Children’s Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If we learn we’ve collected such information by accident, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to check back periodically.